FAQs

Frequestly Asked Questions

General

Rentsilo is an online platform that connects customers with a wide range of products from trusted vendors for rental purposes

Simply browse our catalog, select the items you need, and place your rental order. Our platform facilitates the entire process, making renting easy and convenient.

Both individuals and event organizers can browse, book, and manage rental items. Verified vendors can list items for rent.

We currently work directly with vetted vendors. Every vendor is verified by our team to ensure product quality, reliability, and safety.

You can reach out  through email at info@rentsilo.com, or use the contact page on the website.

Customers
  1. Browse our catalog,
  2. Book for the selected item
  3. Wait for vendor or supplier's confirmation

No, customers do not pay any additional or hidden fees beyond the listed item price.

No, customers only pay the listed rental price, no added platform fees.

You can request a date change from the order page. Approval depends on item availability.

Vendors

Visit our "Rent Out" page and fill out the application form. Our team will review your application and get in touch with you.

As a vendor, you’ll reach a wider audience, increase your rental income, and receive support from our dedicated team.

Listing on Rentsilo is completely free

No. There are no hidden charges. Vendors can list and manage up to 3 items on our platform for free.

You only pay when you choose to promote an item to gain more visibility. All other platform features remain free to use.

Promotion fees vary depending on the package and duration you choose. Our packages are designed to be flexible and affordable. You can view current promotion options in your vendor dashboard.